Our commitments to regulatory compliance

  • 1. We respect your privacy, our users' privacy and their preferences.
  • 2. The privacy and security of your data is covered by this policy.
  • 3. We do not send marketing, promotional and similar communications unless they are requested or unless there is a commercial or pre-commercial relationship that legitimises their processing.
  • 4. We will never pass on your data to third parties without your express consent.
  • 5. We are committed to transparency in the use of your data, to which end you may exercise some of the rights set out in this privacy policy.
  • 6. We do not use your data without informing you or asking for your consent.
  • 7. We respect your rights as set out in the regulations and in accordance with our own privacy-policy and operational responsibilities.

For more information about our privacy policy, we set out below what types of personal data we may collect or hold about you, how we may use it, who we may share it with, how we protect it, and how you can exercise your rights in relation to that data.

When you share your personal data with us or when we collect personal data about you, we use it in accordance with this Privacy Policy ("Policy"). If you have any questions or concerns about your personal data, please contact us at dpo@lacometanetwork.com


1. IDENTIFYING DETAILS OF THE PERSON RESPONSIBLE FOR AND OWNER OF THE WEBSITE

See the provisions of the Aviso privacy-policy.


2. PERSONAL DATA

According to the current regulatory framework, Personal Data refers to any information or data that can identify you directly (e.g. your name or surname) or indirectly (e.g. your national identity card or ID card).

Thus, personal data includes information such as email addresses, postal addresses, mobile phone numbers, usernames, profile pictures, personal preferences, user-generated content, and other information. It may also include unique numeric identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as information we obtain through cookies.

This Policy covers all personal data collected and used by La Cometa Network, S.L.U.


3. COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING

Please remember that before you start browsing through our website and using certain features you should read this Policy, as it applies to you.

3.1 What data can we collect?
We may collect or receive your data through forms. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases we collect it (for example, by using cookies to understand how you use our websites/apps).


4. LA BASE privacy-policy FOR THE PROCESSING OF YOUR PERSONAL DATA

Data processing can take place under two scenarios:

  • 1. I have obtained the consent of the Data Subject (in this case, you as a user of the website).
  • 2. That there is a legitimate basis for such processing

Our legitimate interest is to provide you with information about the service or commercial information that is the subject of your request, either specific to your request or, in general, to provide you with a newsletter.

Establish that a link called "GDPR" has been established in the forms to give you a summary information and to give scope to the concept of layered information.


5. ACCESS TO YOUR PERSONAL DATA

We may share your personal data with companies in which La Cometa Network S.L.U. participates or which are included in a group of companies in which La Cometa Network S.L.U. is integrated.

The purpose, in the event of corporate changes or commercial strategies, is to be able to make use of data, at a professional level or for business dialogue, as our target public are not individuals/end consumers, and one of these aspects of legitimisation of processing refers to the development of the activity or activities promoted by La Cometa Network S.L.U.

5.1 Who can have access to your Personal Data?
Your data may be transferred to companies where La Cometa Network S.L.U. may be integrated, on the privacy-policy basis of the legitimate interest of the company and the corporate group, to fulfil administrative, commercial and similar purposes of the same, on the privacy-policy basis of the obligation to keep the incidents/communications/unsubscription requests on a suppression list (robinson list), if you have asked us not to send you any more commercial communications.

5.2. Your personal data may also be processed on our behalf by our trusted third party providers, in accordance with the current regulatory framework (GDPR 2016/679).
We contract with trusted third parties to perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use your personal data for any other purpose. We always do our best to ensure that all third parties we work with maintain the security of the personal data we provide to them.


6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

In general, we only keep your Personal Data for as long as we need it for the purpose or purpose for which it was collected with your express consent or basis of legitimacy, in order to meet your needs.

To determine the retention or maintenance period of your personal data, we use the following pro:

  • 1. Personal, contact data, obtained by your interaction with "La Cometa" indefinitely until cancellation or opposition on your part.
  • 2. Data associated with commercial or accounting purposes for 5 years to meet other standards that require it.

7. IS YOUR PERSONAL DATA STORED SECURELY?

We are committed to protecting your Personal Data and to taking all reasonable precautions to do so. We contractually require trusted third parties, processors and service providers who handle your Personal Data to do the same.

We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorised access. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk.


8. LINKS TO THIRD PARTY SITES (Redirection LINKS)

Our websites and applications may contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible for these policies. Please check these policies before you submit any personal data to these websites.


9. RIGHTS OF THE DATA SUBJECT AND EXERCISE OF THOSE RIGHTS

La Cometa Network S.L.U. respects your right to privacy: it is important that you have control over your personal data. In this sense, we inform you that you have the following rights:

👉 Right to Information: You have the right to clear, transparent and easy to understand information about how we use your personal data and your rights. We provide you with that information in this Policy.

👉 Right of access: You have the right to access the personal data we hold about you (subject to certain limits). Manifestly unfounded, excessive or repetitive requests may not be granted. To exercise this right, please contact us at dpo@lacometanetwork.com

👉 Right of rectification: You have the right to have your personal data rectified if they are inaccurate or no longer valid or to have them completed if they are incomplete. To exercise this right, please contact us at dpo@lacometanetwork.com

👉 Right of deletion/forgetfulness: In certain cases, you may have the right to have your personal data erased or deleted. It should be noted that this is not an absolute right, as we may have privacy-political or legitimate reasons for keeping it.

If you would like us to delete your personal data, please contact us at dpo@lacometanetwork.com

👉 Right to object to direct marketing: You can unsubscribe from our direct marketing communications at any time. You can unsubscribe by clicking on the "Unsubscribe" link in any email or communication we send you. Otherwise, please contact us at dpo@lacometanetwork.com

👉 Right to withdraw consent: at any time where the data processing is based on consent You may withdraw your consent to the processing of your personal data where the processing is based on your consent. The withdrawal of consent will not affect the lawfulness of the processing based on consent prior to its withdrawal. For information on the cases where processing is based on consent, we refer you to the section "What data do we collect from you", "What is the privacy-policy basis for processing your Personal Data". If you wish to withdraw your consent, you can contact us at dpo@lacometanetwork.com

👉 Right to object to processing based on the satisfaction of legitimate interests: You can object at any time to our processing of your data where the processing is based on the satisfaction of legitimate interests. For information on when processing is based on legitimate interests, we refer you to the section "What data do we collect from you?" "What is the privacy-policy basis for processing your Personal Data?". If you wish to exercise this right, please contact us at dpo@lacometanetwork.com

👉 The right to lodge a complaint with a supervisory authority: You have the right to complain about the privacy and data protection practices of La Cometa Network S.L.U. to the Spanish Data Protection Agency. Please do not hesitate to contact us at dpo@lacometanetwork.com antes de presentar una reclamación ante la autoridad competente en materia de protección de datos.

👉 Right to data portability: You have the right to move, copy or transfer data from our database to another database. It is only possible to exercise this right with respect to data you have provided, where the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means. For information on the cases where the processing is based on contract or consent, please refer to the section "What data do we collect from you", "What is the privacy-policy basis for processing your Personal Data? For further information, please contact us at dpo@lacometanetwork.com

👉 Right to restriction of processing: You have the right to request the restriction of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so that we may store it but may no longer use or process it. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

  • • the data subject contests the accuracy of the personal data, during the period of time that allows the controller to verify the accuracy of the data;
  • • The processing is unlawful and the data subject objects to the erasure of the personal data and requests instead the restriction of their use;
  • • The controller no longer needs the personal data for the purposes of the processing but the data subject needs them for the purposes of making, exercising or defending claims;
  • • The data subject has objected to the processing pursuant to Article 21(1) of the Regulation (Right to object), while it is being verified whether the legitimate grounds of the controller outweigh those of the data subject.

If you wish to exercise this right, you can contact "La Cometa" at the following address dpo@lacometanetwork.com


10. RESPONSIBLE FOR COORDINATING SECURITY POLICIES AND DATA PROCESSING: CONTACT DETAILS

If you have any questions about the way we process and use your personal data or wish to exercise any of your rights, you can let us know by sending an email to dpo@lacometanetwork.com or by writing to us at the following address: Calle Pérez de Rozas, 25. Local A. Oficina 2; 38004 (Santa Cruz de Tenerife).

In this point we bring you the information regarding the figure called "Data Protection Officer" (hereinafter DPO), which appears in the new regulatory framework of application on 25 May 2018, which acts for "La Cometa" and the different domains where it carries out its activity.

The purpose is that you, in the event that you wish to make any request, can have the certainty that your request will be attended or supervised by a person with knowledge of the regulations. Therefore, we present this table with the contact details.